We are no longer using Pirate Ship
New process:
- Update the order with the correct shipping address.
- Change the folder/status to Ready to Ship.
- Add a note indicating that the order is RTS (Return to Sender).
This is easier for Micah to track RTS orders and print the shipping labels.
____________________________________________________________________________
Exception: If a customer is returning an item on their own (e.g., returning a blank because we missed adding a logo), you can continue using Pirate Ship to generate the return label. In these cases, you do not need to follow the RTS process above.