Have the following ready:
• Customer Number: 269635
• Items to add (style, color, size, quantity)
• Card ending in 8114
• Original SO # (only if requested)
Contact SanMar
• Phone: (800) 426-6399 ext. 2
• Email: sales@sanmar.com
Request the Add-On
Inform the representative “I’d like to place an add-on to a recent order under Customer Number 269635.” Provide order details.
Before ending the call, confirm:
• Shipping fee is waived (even though it ships separately)
• Payment will be charged to the card ending in 8114
• Estimated ship date and delivery ETA
Once confirmed, inform Micah and Fulfillment team.